Frequently Asked Questions
Q: How do I determine the right size for my garment?
A: We provide a detailed size guide with precise body measurements and fit recommendations. Simply measure your bust, waist, and hips and match them to our chart; if you’re between sizes, our Customer Care team can offer personalized styling advice to achieve a flawless fit.
Q: What is your return and exchange policy?
A: We honor hassle-free returns and exchanges within 10 days of delivery. Items must be unworn, unaltered, and in original packaging. Just initiate a request through your account dashboard and we’ll provide a prepaid label—because your satisfaction is our top priority.
Q: How long does international shipping take?
A: Standard international shipping typically arrives within 7–10 business days. For those who need their pieces sooner, our Express Delivery option guarantees delivery in 2–3 business days, complete with end-to-end tracking for full transparency.
Q: Are your products ethically manufactured?
A: Absolutely. We partner exclusively with artisanal ateliers and certified factories that adhere to strict labor and environmental standards. Every step of our supply chain is audited to ensure fair wages, safe working conditions, and minimal ecological impact.